TREASURY CONNECT

Come let’s talk – Ons Praat – Masithethe

Access control directive

Leave a comment

Please ensure that you read the Access Control Directive and Access Control SOP as it contains important information relevant to all staff.

Access Control Directive 2016

Access Control SOP 2016

Some frequently asked questions to review:

Q: What is my access control responsibility as an official Western Cape Government (WCG) staff member or contracted consultant?

A: Access cards should be worn/displayed on your person to identify you as an official Western Cape Government (WCG) staff member or contracted consultant.

Q: Why does my access card stop working if I have not used it in a month?

A: As a security measure, access cards are automatically deactivated after 30 consecutive days of inactivity.

Q: Why does my biometric (fingerprint) access stop working if I have not used it in a month?

A: As a security measure, biometric (fingerprint) access is automatically deactivated after 30 consecutive days of inactivity.

Q: Why does my biometric (fingerprint) access stop working although I am using my access card?

A: As a security measure, access cards and biometric (fingerprint) access usage are not linked; therefore if you use your access card for more than 30 consecutive days but not your biometric (fingerprint) access, your biometric (fingerprint) access will be deactivated. The same applies if using your biometric (fingerprint) access but not your access card.

Q: Why does my access card and biometric (fingerprint) access not work after-hours?

A: All non-SMS staff member or contracted consultants are provided access between the hours of 06:00 – 18:00. If you are trapped in your work area after hours, please contact: • 7/15 Wale Street > X5444 OR 4 Dorp Street > X5555

Q: Can I use someone else’s access card?

A: Access cards must NOT be shared. This act constitutes misuse and may result in the removal of access.

Q: Can I let a fellow staff member, contracted consultant or visitor through an access door/point?

A: It depends:

  • A staff member or contracted consultant must collect and escort a visitor. The staff member or contracted consultant can open an access door/point to allow the visitor through. However, NO visitors are allowed to pass through the 15 Wale Street, 3rd floor, Interlinking Door.
  • A staff member or contracted consultant can open an access door/point to allow their fellow staff member or contracted consultant through ONLY if the fellow staff member or contracted consultant has the appropriate and valid access under normal circumstances.

Q: If a visitor is allowed entry at 4 Dorp Street, can I escort the visitor through the 15 Wale Street, 3rd floor, Interlinking Door?

A: NO. Under no circumstances must visitors or any person without valid access be allowed to pass through the 15 Wale Street, 3rd floor, Interlinking Door. This is due to the Legislature Building located at 7/15 Wale Street being earmarked as a National Key Point building. This means that the Legislature Building is subject to more stringent security requirements. The visitors or any persons without valid access must exit the 4 Dorp Street building and be directed to the 7/15 Wale Street ground floor entrance.

Q: Can I tailgate (follow someone through an access door/point without swiping)?

A: Do NOT tailgate someone or allow someone to tailgate you through the ground floor entrances or 15 Wale Street, 3rd floor, Interlinking Door.

Q: How do I know if I have damaged my access card? An access card is prone to damage when bent, cracked or punching holes in the access card as this may damage the chip embedded in the card.

A: Damaged access cards must be taken to the Permit Office located at 35 Wale Street for testing.

Q: Is it okay to leave an unmanned office open for short or long periods of time?

A: Lock offices and/or records when leaving the office and/or records unattended.

Q: What is the procedure to replace a lost or stolen access card?

Procedure:

  • Report the loss or theft of the access card to the Security Manager.
  • In the event of theft of the access card, report the theft of the access card to the South African Police Services (SAPS) and obtain a case number.
  • Pay the replacement fee at the Cash Office of the Department of Community Safety.
  • Take the proof of payment to Permit Office for the re-issue of the access card.

Q: How are visitors handled?

A: Visitors must be collected at Reception and escorted into the building. Upon conclusion of visit, visitors must again be escorted out of the building.

Q: Can I leave an entrance door open?

A: Do NOT leave entrance doors ajar or propped open as this constitutes misuse of the access control system and sounds a false alarm in the WCG Security Control Room. It also places the workspace at risk, for example: unauthorised access, theft, etc.

Q: Can I prop open or place something in front of an automatic fire door?

A: Do NOT prop open or block automatic fire doors as this will impede the automatic closing of the fire door and allow a fire to spread.

Q: What is my responsibility when I leave the Department due to transfer, resignation or retirement?

A: Staff member or contracted consultants leaving the Department (e.g. transfer, resignation or retirement) must inform the departmental Security Manager two (2) weeks prior to their departure date. On the last working day, the staff member or contracted consultant must return their access card to their supervisor whom will ensure that the card is returned to the Security Manager or CRU, except in the case of transfers between WCG departments. In the case of transfers between WCG departments, the access card may be retained by the staff member or contracted consultant and it may be re-used at the new department.

Q: I need to work weekends or after hours. What is the procedure to get access?

A: Procedure –

  • The staff member or contracted consultant must request that their Senior Manager authorise the access request in writing to the Security Manager.
  • Confirm via the Security Manager that the required access is loaded for the period of work.
  • Where weekend work is planned, the relevant Senior Manager must compile a letter stipulating the work that will be performed over the weekend with the details of the staff member or contracted consultants and the dates to the Security Manager

Report the following to the departmental Security Manager or Security Manager support:

  • Security breaches
  • Access issues along with full name and surname, persal number (where applicable) and access card number
  • Loss or theft of access cards. Failure to do so may result in disciplinary action.
    Security areas of concern.

Permit Office hours of operation on have been amended to:
09:00 – 12:00 (Monday – Friday)
14:00 – 15:00 (Monday – Friday)

Should you have any enquiries, please contact Mr Paul Pienaar (Security Manager) at x8161, Mr Ierefaan Batchelor (Security Manager support) at x5703 or Ms Marilyn Ross (Security Manager support) at x6216.

Author: eansteenkamp

I'm the head of communication at Treasury and enjoy working with a group of colleagues who is passionate about their work. I'm an animal lover, love nature and taking short hikes in and around Cape Town

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s